Tray.io experienced a minor incident on June 10, 2025 affecting Workflow Execution and Other, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Workflow ExecutionOther
Update timeline
- identified Jun 10, 2025, 03:20 PM UTC
We have recognized failures on on-prem connectors in the EU environment. We are investigating the cause and will work towards resolution. Please reach out to support if you have any questions or concerns about this incident.
- resolved Jun 10, 2025, 03:46 PM UTC
This incident has been resolved and all our systems are operational. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.