Tray.io experienced a notice incident on July 12, 2024 affecting Workflow Execution and Workflow Builder API and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Jul 12, 2024, 04:22 PM UTC
We experienced a brief period of service degradation with the Tray application between 16:03 and 16:11 (BST) in all regions. During this time, users may have encountered general slowness across various features, including but not limited to running or building workflows, and calling the Connectivity, Trigger, Authentication, and Embedded APIs. The problem has been resolved, and the service is now operating normally. We apologise for any inconvenience this incident may have caused. Your satisfaction is important to us, and we appreciate your understanding and patience. If you have any questions or concerns, please contact our support team at [email protected].