Tray.io incident

Degraded Performance of Workflow Executions

Minor Resolved View vendor source →

Tray.io experienced a minor incident on August 23, 2024 affecting Workflow Execution, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2024, 06:35 PM UTC
Resolved
Aug 23, 2024, 07:14 PM UTC
Duration
39m
Detected by Pingoru
Aug 23, 2024, 06:35 PM UTC

Affected components

Workflow Execution

Update timeline

  1. investigating Aug 23, 2024, 06:35 PM UTC

    We are currently investigating an issue causing delays in workflow executions. We apologise for any inconvenience this incident may cause. If you have any questions or concerns, please reach out to us at [email protected].

  2. investigating Aug 23, 2024, 07:07 PM UTC

    We are continuing to investigate the issue which is causing delays in workflow triggers specifically.

  3. resolved Aug 23, 2024, 07:14 PM UTC

    This incident has been resolved, and all our systems are operational. During this incident, short delays in workflow triggers were experienced from 6pm UTC to 6:54pm UTC in the US region. Thank you for your understanding and cooperation during this brief disruption. We appreciate your continued support as we strive to maintain the highest standards of service. If you have any questions or concerns, please feel free to reach out to [email protected].