Tray.io incident
Degraded Performance of Workflow Trigger Executions
Tray.io experienced a minor incident on September 10, 2024 affecting Triggers API, lasting 2h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 10, 2024, 11:28 AM UTC
We are currently investigating an issue causing delays in new workflow trigger executions. We apologise for any inconvenience this incident may cause. If you have any questions or concerns, please reach out to us at [email protected]
- investigating Sep 10, 2024, 11:48 AM UTC
Our engineering teams are continuing to investigate this incident. We will be back with more information as soon as possible. We are very sorry for any inconvenience this incident may cause.
- monitoring Sep 10, 2024, 01:04 PM UTC
Our engineering teams have applied a fix and are currently monitoring the results. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.
- resolved Sep 10, 2024, 01:09 PM UTC
This incident has been resolved and all our systems are operational. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.