Tray.io experienced a notice incident on November 22, 2024 affecting Workflow Execution and Workflow Builder API and 1 more component, lasting 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 22, 2024, 04:12 PM UTC
There was a 3-minute outage of Tray APIs between 15:47 and 15:50 UTC for US instances of Tray. Customers may have noticed workflow delays and delays in changes made working with the workflow builder. The issue is now resolved. We are currently investigating an issue that is caused unexpected behaviours. If you have any questions or concerns, please feel free to reach out to [email protected].
- resolved Nov 22, 2024, 04:15 PM UTC
This incident has been resolved and all our systems are operational. There was a 3-minute outage of Tray APIs between 15:47 and 15:50 UTC for US instances of Tray. Customers may have noticed workflow delays and delays in changes made working with the workflow builder. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected].