Tray.io experienced a major incident on December 6, 2024 affecting Other, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Dec 06, 2024, 06:04 PM UTC
We experienced an issue with several connectors being unable to refresh their authentications. Our engineering teams have applied a fix and are currently monitoring the results. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.
- resolved Dec 06, 2024, 06:20 PM UTC
This incident has been resolved and all our systems are operational. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.