Tray.io experienced a minor incident on January 23, 2025 affecting Workflow Builder Logs, lasting 6h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 23, 2025, 02:45 PM UTC
Our engineering teams are continuing to investigate this incident, in which the log search on the EU platform, has been unavailable since 13:45. We will be back with more information as soon as possible. We are very sorry for any inconvenience this incident may cause.
- investigating Jan 23, 2025, 02:46 PM UTC
We are continuing to investigate this issue.
- investigating Jan 23, 2025, 05:39 PM UTC
Our engineering teams are continuing to investigate this incident. We will be back with more information as soon as possible. We are very sorry for any inconvenience this incident may cause.
- investigating Jan 23, 2025, 06:42 PM UTC
We are continuing to investigate this issue.
- investigating Jan 23, 2025, 06:53 PM UTC
We are continuing to investigate this issue.
- resolved Jan 23, 2025, 08:48 PM UTC
This incident has been resolved and all our systems are operational. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.