Tray.io incident
Degraded Application Performance — Execution Logs
Tray.io experienced a minor incident on January 31, 2025 affecting Workflow Execution, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 31, 2025, 12:54 AM UTC
We are currently investigating an issue where some new executions are not appearing in the workflow logs in the US region. Execution steps are still running, but their logs may not appear. If you have any questions or concerns, please feel free to reach out to [email protected].
- resolved Jan 31, 2025, 01:48 AM UTC
This incident has been resolved, and all our systems are operational. Any missing logs should now appear as expected. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.