Tray.io incident
Debug Retry, Replay, Stop Button Non-functional
Tray.io experienced a notice incident on March 11, 2025 affecting Workflow Builder Logs, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Mar 11, 2025, 04:21 PM UTC
This incident has been resolved and all our systems are operational. The retry step, replay execution, and stop execution buttons within the debug log were non-functional from 13:39 to 15:33 GMT in all regions (US, EU, & AP). Customers may have observed pressing the retry, replay, or stop button on individual logs did not have an effect. Our engineers identified the root cause and have fixed this issue. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.