Travis CI incident

Network Connectivity Errors

Major Resolved View vendor source →

Travis CI experienced a major incident on August 8, 2019 affecting Linux and Windows Builds, lasting 6h 50m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2019, 07:29 AM UTC
Resolved
Aug 08, 2019, 02:19 PM UTC
Duration
6h 50m
Detected by Pingoru
Aug 08, 2019, 07:29 AM UTC

Affected components

Linux and Windows Builds

Update timeline

  1. investigating Aug 08, 2019, 07:29 AM UTC

    We have received several reports of builds failing due to an unsuccessful TLS handshake to *whereami.travis-ci.com:443* on one of our production servers. We are opening this incident to acknowledge the issue and also keep you posted on our work to solve it. Thank you for your patience.

  2. investigating Aug 08, 2019, 07:41 AM UTC

    We are continuing to investigate this issue.

  3. identified Aug 08, 2019, 07:50 AM UTC

    We have identified the production systems affected by this issue and have removed these from the pool. No new builds will be affected by this, existing builds in the pool will be allowed to finish but might have network connectivity issues. Please expect additional updates shortly. Thank you

  4. monitoring Aug 08, 2019, 10:52 AM UTC

    Builds that were running on the affected pool have now finished and all builds are back to normal. We're monitoring closely and will post again once we're in the clear.

  5. monitoring Aug 08, 2019, 01:45 PM UTC

    Builds are back to running normally. We will continue to monitor the situation for a short while before closing the incident.

  6. resolved Aug 08, 2019, 02:19 PM UTC

    This incident has been resolved.