Travis CI incident

Linux builds not being processed for .com

Minor Resolved View vendor source →

Travis CI experienced a minor incident on January 30, 2020 affecting Linux and Windows Builds, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2020, 02:46 PM UTC
Resolved
Jan 30, 2020, 04:34 PM UTC
Duration
1h 48m
Detected by Pingoru
Jan 30, 2020, 02:46 PM UTC

Affected components

Linux and Windows Builds

Update timeline

  1. investigating Jan 30, 2020, 02:46 PM UTC

    We are investigating reports of Linux jobs not being processed for .com (both private and public).

  2. identified Jan 30, 2020, 03:25 PM UTC

    We have confirmed that a portion of jobs requested starting around 07:00 UTC today were not processed correctly. These jobs are stuck in the "queued" state. We confirmed that restarting affected jobs solves the issue.

  3. monitoring Jan 30, 2020, 03:48 PM UTC

    We are restarting the jobs stuck in "queued" state at this time. Affected users may restart them themselves. If you continue to see problems, please contact us at [email protected].

  4. resolved Jan 30, 2020, 04:34 PM UTC

    Jobs have been processed. If you see problems, please contact us at [email protected].