Travis CI incident

Some users are facing issues when triggering a build on Travis CI Platform.

Notice Resolved View vendor source →

Travis CI experienced a notice incident on October 20, 2021, lasting 5h 8m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2021, 01:57 PM UTC
Resolved
Oct 20, 2021, 07:05 PM UTC
Duration
5h 8m
Detected by Pingoru
Oct 20, 2021, 01:57 PM UTC

Update timeline

  1. identified Oct 20, 2021, 01:57 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Oct 20, 2021, 04:46 PM UTC

    Summary: Users on Old Travis CI pricing model: We have identified that the Users/Orgs on old Travis CI pricing model are unable to trigger builds. Description: Users are not able to trigger builds on Travis CI Platform with a message "We are unable to start your build at this time. You exceeded the number of users allowed for your plan. Please review your plan details and follow the steps to resolution." Our engineering team is continually working towards the resolution to this issue and we will provide further updates as soon as a fix is deployed.

  3. monitoring Oct 20, 2021, 05:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 20, 2021, 07:05 PM UTC

    This incident has been resolved.