Travis CI incident
Unreliable or intermittent network connectivity for Linux and Windows builds
Travis CI experienced a major incident on August 6, 2019 affecting Linux and Windows Builds, lasting 20h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 06, 2019, 05:55 PM UTC
We are receiving reports of Linux and Windows builds where network connectivity is unreliable, intermittently working or slow. We are opening this incident to acknowledge the issue and also keep you posted on our work to solve it. Thank you for your patience.
- investigating Aug 06, 2019, 05:55 PM UTC
We are continuing to investigate this issue.
- identified Aug 07, 2019, 07:54 AM UTC
We've identified an issue with the latest changes to update the NAT gateways. While this change was meant to improve maintainability, we are rolling it back due to the degraded network performance. We're expecting this provides network speed improvements within the next hour. We will provide additional updates at the top of the hour. Thank you
- identified Aug 07, 2019, 10:37 AM UTC
At this point, we've reverted half of the NAT gateway updates and a 50% of the Linux and Windows jobs currently processed have better network performance already. We'll provide another update as soon as this process is complete. Thanks for your patience.
- monitoring Aug 07, 2019, 12:38 PM UTC
The NAT gateway changes have been fully reverted. Network performance and reliability in your builds should be back to normal. We’ll be monitoring for a short while before closing this incident.
- resolved Aug 07, 2019, 02:40 PM UTC
This incident has been resolved.