Traveling Mailbox incident

We are currently investigating an outage with our Websites.

Major Resolved View vendor source →

Traveling Mailbox experienced a major incident on February 11, 2016, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2016, 03:58 PM UTC
Resolved
Feb 11, 2016, 04:56 PM UTC
Duration
57m
Detected by Pingoru
Feb 11, 2016, 03:58 PM UTC

Update timeline

  1. investigating Feb 11, 2016, 03:58 PM UTC

    www.TravelingMailbox.com and My.TravelingMailbox.com are having issues loading. This issue seems to be a datacenter outage of some sort. We are currently investigating.

  2. identified Feb 11, 2016, 04:04 PM UTC

    We believe the issue is related to routing. All sites are online and load in certain Countries and on mobile devices. The websites never actually went down but they may be unavailable to some. At this time, the issue appears to be resolving. We will continue to monitor.

  3. monitoring Feb 11, 2016, 04:11 PM UTC

    Websites appear to be working correctly from our end but we will continue to monitor this situation for another hour before we mark it resolved.

  4. resolved Feb 11, 2016, 04:56 PM UTC

    All issues from this morning has been resolved. Thanks for your patience.