Traveling Mailbox incident

Issues with our main Website & Billing

Major Resolved View vendor source →

Traveling Mailbox experienced a major incident on November 7, 2016, lasting 10h 3m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2016, 05:18 PM UTC
Resolved
Nov 08, 2016, 03:21 AM UTC
Duration
10h 3m
Detected by Pingoru
Nov 07, 2016, 05:18 PM UTC

Update timeline

  1. investigating Nov 07, 2016, 05:18 PM UTC

    We are currently investigating issues with our main website and our billing system. We believe the issue is related to a DDoS attack that we are currently working to mitigate.

  2. monitoring Nov 07, 2016, 09:17 PM UTC

    All issues appear to have been resolved at this time. We will continue to monitor the situation throughout the evening.

  3. resolved Nov 08, 2016, 03:21 AM UTC

    The incident effecting our main website and billing system has been resolved at this time.