Traveling Mailbox incident

Main Website Issues

Minor Resolved View vendor source →

Traveling Mailbox experienced a minor incident on January 2, 2017, lasting 9h 3m. The incident has been resolved; the full update timeline is below.

Started
Jan 02, 2017, 03:00 PM UTC
Resolved
Jan 03, 2017, 12:03 AM UTC
Duration
9h 3m
Detected by Pingoru
Jan 02, 2017, 03:00 PM UTC

Update timeline

  1. investigating Jan 02, 2017, 03:00 PM UTC

    We are currently investigating some Gateway Timeout errors occurring with our main website.

  2. identified Jan 02, 2017, 08:13 PM UTC

    We have identified the cause of the issues and are working to correct the problem. The sites have been transferred to another server pending a fix.

  3. resolved Jan 03, 2017, 12:03 AM UTC

    All issues have been resolved and work is being put in place to prevent this from occuring.