Traveling Mailbox incident

My.TravelingMailbox.com Outage

Notice Resolved View vendor source →

Traveling Mailbox experienced a notice incident on June 9, 2019 affecting Online Mailbox Portal, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2019, 01:30 PM UTC
Resolved
Jun 09, 2019, 01:52 PM UTC
Duration
21m
Detected by Pingoru
Jun 09, 2019, 01:30 PM UTC

Affected components

Online Mailbox Portal

Update timeline

  1. investigating Jun 09, 2019, 01:30 PM UTC

    We are currently experiencing an outage with our primary mailbox server. Our Engineers are actively working on the issue now.

  2. investigating Jun 09, 2019, 01:30 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 09, 2019, 01:48 PM UTC

    All fixes have been implemented and we are monitoring. Services appear to be returning online.

  4. resolved Jun 09, 2019, 01:52 PM UTC

    All set! Our Engineers have resolved the problem. We apologize for the inconvenience.