Traveling Mailbox incident

Login Error

Major Resolved View vendor source →

Traveling Mailbox experienced a major incident on January 17, 2021 affecting Online Mailbox Portal, lasting 8h 53m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2021, 04:41 AM UTC
Resolved
Jan 17, 2021, 01:35 PM UTC
Duration
8h 53m
Detected by Pingoru
Jan 17, 2021, 04:41 AM UTC

Affected components

Online Mailbox Portal

Update timeline

  1. investigating Jan 17, 2021, 04:41 AM UTC

    We are currently investigating this issue.

  2. monitoring Jan 17, 2021, 06:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jan 17, 2021, 06:09 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jan 17, 2021, 01:35 PM UTC

    This incident has been resolved.