Traveling Mailbox incident

Unable to accept phone calls

Minor Resolved View vendor source →

Traveling Mailbox experienced a minor incident on February 27, 2024, lasting 4h 22m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2024, 05:19 PM UTC
Resolved
Feb 27, 2024, 09:42 PM UTC
Duration
4h 22m
Detected by Pingoru
Feb 27, 2024, 05:19 PM UTC

Update timeline

  1. investigating Feb 27, 2024, 05:19 PM UTC

    We are experiencing issues receiving phone calls through our support system. We can be reached at 919-564-6631 or via Chat and Email. Thanks for your patience.

  2. monitoring Feb 27, 2024, 06:17 PM UTC

    We appear to be able to receive calls at this time through our toll-free number. We will continue to monitor.

  3. resolved Feb 27, 2024, 09:42 PM UTC

    This incident has been resolved.