Traveling Mailbox incident

Emergency Maintenance on one of our Fiber Circuits.

Notice Resolved View vendor source →

Traveling Mailbox experienced a notice incident on September 5, 2024 affecting Online Mailbox Portal and TMB Main Website and 1 more component, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2024, 02:15 PM UTC
Resolved
Sep 05, 2024, 04:29 PM UTC
Duration
2h 14m
Detected by Pingoru
Sep 05, 2024, 02:15 PM UTC

Affected components

Online Mailbox PortalTMB Main WebsiteTraveling Mailbox DatacenterPhone, Chat & Email SupportMail Processing & Forwarding

Update timeline

  1. identified Sep 05, 2024, 02:15 PM UTC

    Emergency Maintenance is being performed on one of our fiber circuits today due to poor light levels which is causing performance issues. The carrier is on site performing maintenance today which may cause brief outages.

  2. resolved Sep 05, 2024, 04:29 PM UTC

    Repairs have been completed. All services have been restored.