Transfix incident

Emails are sending, but email links are intermittently failing

Major Resolved View vendor source →

Transfix experienced a major incident on July 26, 2022 affecting Email Services, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2022, 03:52 PM UTC
Resolved
Jul 26, 2022, 04:53 PM UTC
Duration
1h
Detected by Pingoru
Jul 26, 2022, 03:52 PM UTC

Affected components

Email Services

Update timeline

  1. identified Jul 26, 2022, 03:52 PM UTC

    The issue has been identified and we are working to put a fix in place

  2. identified Jul 26, 2022, 04:03 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jul 26, 2022, 04:26 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jul 26, 2022, 04:27 PM UTC

    Email sending is now intermittent, links are still failing.

  5. monitoring Jul 26, 2022, 04:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jul 26, 2022, 04:53 PM UTC

    Email links will all work, now.