Transfeera incident

Instabilidade no processamento de Pix CashOut

Major Resolved View vendor source →

Transfeera experienced a major incident on February 13, 2025 affecting Pix Payout and Pix Payin, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2025, 12:04 PM UTC
Resolved
Feb 13, 2025, 01:06 PM UTC
Duration
1h 2m
Detected by Pingoru
Feb 13, 2025, 12:04 PM UTC

Affected components

Pix PayoutPix Payin

Update timeline

  1. investigating Feb 13, 2025, 12:04 PM UTC

    Problemas no nosso provedor de acesso direto ao Pix estão afetando as operações Pix. Nos desculpamos pela inconveniência.

  2. investigating Feb 13, 2025, 12:05 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 13, 2025, 12:06 PM UTC

    We are continuing to investigate this issue.

  4. identified Feb 13, 2025, 12:29 PM UTC

    We've identified a problem within the DICT system from Central Bank that is impacting all PIX transactions.

  5. monitoring Feb 13, 2025, 01:01 PM UTC

    We are now receiving Payins again and are reprocessing the payouts that were impacted by the instability.

  6. monitoring Feb 13, 2025, 01:02 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Feb 13, 2025, 01:06 PM UTC

    This incident has been resolved.