Trakstar incident

Hosting Infrastructure Downtime

Critical Resolved View vendor source →

Trakstar experienced a critical incident on December 15, 2021 affecting Trakstar Perform (Application), lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 03:48 PM UTC
Resolved
Dec 15, 2021, 04:49 PM UTC
Duration
1h 1m
Detected by Pingoru
Dec 15, 2021, 03:48 PM UTC

Affected components

Trakstar Perform (Application)

Update timeline

  1. identified Dec 15, 2021, 03:48 PM UTC

    We are currently experiencing a downtime related to a widespread issue with our hosting infrastructure from Amazon. This is affecting other major companies and services on the internet.

  2. identified Dec 15, 2021, 03:53 PM UTC

    We are continuing to monitor this issue.

  3. monitoring Dec 15, 2021, 04:11 PM UTC

    Our hosting infrastructure is now back up and stable. We are continuing to monitor.

  4. monitoring Dec 15, 2021, 04:42 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Dec 15, 2021, 04:49 PM UTC

    This incident has been resolved.