Trakstar incident

Marketing / Front sites are down - Product IS operational

Trakstar experienced a notice incident on September 17, 2023 affecting Trakstar Perform (Application), lasting 34m. The incident has been resolved; the full update timeline is below.

Started: Sep 17, 2023, 03:21 PM UTC
Resolved: Sep 17, 2023, 03:55 PM UTC
Duration: 34m
Detected by Pingoru: Sep 17, 2023, 03:21 PM UTC

Affected components

Trakstar Perform (Application)

Update timeline

identified Sep 17, 2023, 03:21 PM UTC

We have identified an issue with the 3rd party that hosts our front/marketing sites (trakstar.com). This 3rd party is working to correct this issue, and get the sites operational again. In the meantime, the Trakstar Perform product IS fully operational. You can access your site by going to your login page directly. This is found by visiting: perform.trakstar.com We'll continue to monitor the third party's correction of the outage, and update as we learn more.
resolved Sep 17, 2023, 03:55 PM UTC

The front/marketing site is back up and running. Closing out this issue!