Trakstar incident

Perform Insights

Major Resolved View vendor source →

Trakstar experienced a major incident on January 10, 2024 affecting Trakstar Perform (Application), lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2024, 01:21 PM UTC
Resolved
Jan 10, 2024, 02:15 PM UTC
Duration
54m
Detected by Pingoru
Jan 10, 2024, 01:21 PM UTC

Affected components

Trakstar Perform (Application)

Update timeline

  1. investigating Jan 10, 2024, 01:21 PM UTC

    We are currently investigating a widespread issue resulting in an error when attempting to access our Insights module.

  2. monitoring Jan 10, 2024, 01:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 10, 2024, 02:15 PM UTC

    This incident has been resolved.