Trakstar Outage History

Trakstar had 2 outages in the last 2 years totaling 7h 28m of downtime — averaging 0.1 incidents per month.

There were 2 Trakstar outages since November 25, 2024 totaling 7h 28m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.perform.trakstar.com

Critical June 5, 2025

Perform System Outage 6/5/25

Detected by Pingoru: Jun 05, 2025, 05:22 PM UTC
Resolved: Jun 05, 2025, 05:45 PM UTC
Duration: 23m

Affected: Trakstar Perform (Application)Trakstar Perform APITrakstar Perform Integrations

Timeline · 3 updates

identified Jun 05, 2025, 05:22 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Jun 05, 2025, 05:35 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Jun 05, 2025, 05:45 PM UTC

This incident has been resolved.

Read the full incident report →

Major November 25, 2024

System issues - PDF exports for reviews missing content

Detected by Pingoru: Nov 25, 2024, 02:59 PM UTC
Resolved: Nov 25, 2024, 10:04 PM UTC
Duration: 7h 5m

Affected: Trakstar Perform (Application)

Timeline · 5 updates

investigating Nov 25, 2024, 02:59 PM UTC

We are currently investigating this issue.
monitoring Nov 25, 2024, 06:55 PM UTC

A fix has been implemented and we are monitoring the results.
identified Nov 25, 2024, 07:17 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Nov 25, 2024, 09:50 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Nov 25, 2024, 10:04 PM UTC

This incident has been resolved.

Read the full incident report →