TrackJS incident

Some error data taking longer to process than normal

Minor Resolved View vendor source →

TrackJS experienced a minor incident on January 8, 2018, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2018, 03:47 PM UTC
Resolved
Jan 08, 2018, 05:05 PM UTC
Duration
1h 17m
Detected by Pingoru
Jan 08, 2018, 03:47 PM UTC

Update timeline

  1. investigating Jan 08, 2018, 03:47 PM UTC

    We are seeing some network slowdowns in our infrastructure that is causing slight delay in the processing of error data. We are investigating.

  2. monitoring Jan 08, 2018, 04:43 PM UTC

    We believe the issue is with our hosting provider's network. There should be no visible customer impact at this time.

  3. resolved Jan 08, 2018, 05:05 PM UTC

    Our hosting provider has brought additional network capacity online and timings appear to be back to normal. We will continue to monitor.