TrackJS incident

Email provider is offline

Minor Resolved View vendor source →

TrackJS experienced a minor incident on August 28, 2018 affecting Management UI, lasting 4h 7m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2018, 02:23 PM UTC
Resolved
Aug 28, 2018, 06:31 PM UTC
Duration
4h 7m
Detected by Pingoru
Aug 28, 2018, 02:23 PM UTC

Affected components

Management UI

Update timeline

  1. identified Aug 28, 2018, 02:23 PM UTC

    Our email provider is offline that causes notification emails to fail or be delayed. We are in contact with the team and working to bring it back online.

  2. monitoring Aug 28, 2018, 06:28 PM UTC

    Our provider believes the issue has been resolved.

  3. resolved Aug 28, 2018, 06:31 PM UTC

    This incident has been resolved.