TrackJS incident

Reduced error ingestion volume

Minor Resolved View vendor source →

TrackJS experienced a minor incident on January 17, 2022 affecting Error Ingestion, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2022, 05:20 PM UTC
Resolved
Jan 17, 2022, 05:44 PM UTC
Duration
23m
Detected by Pingoru
Jan 17, 2022, 05:20 PM UTC

Affected components

Error Ingestion

Update timeline

  1. identified Jan 17, 2022, 05:20 PM UTC

    We are receiving very high inbound error traffic unexpectedly and our capture is running at capacity. This is causing some reduction in error volume across all customers. We are currently adding capacity and expect to have it online within the hour.

  2. monitoring Jan 17, 2022, 05:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 17, 2022, 05:44 PM UTC

    This incident has been resolved.