TraceParts Outage History
TraceParts is up right nowPingoru has recorded 14 incidents for TraceParts: 6 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 1 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 3 | 2 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 507 (0%) |
Incidents, newest first
Major July 21, 2026 Overload on www.traceparts.com 1h 54m
Started Jul 21, 2026, 11:44 AM UTC· resolved Jul 21, 2026, 01:39 PM UTC
- investigating Jul 21, 2026, 11:44 AM UTC
Our main solution is currently under maintenance because of an overloading.
- identified Jul 21, 2026, 12:03 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 21, 2026, 12:03 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 21, 2026, 12:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 21, 2026, 01:39 PM UTC
This incident has been resolved.
Minor July 1, 2026 Short maintenance to restart some services 8m
Started Jul 01, 2026, 07:19 AM UTC· resolved Jul 01, 2026, 07:28 AM UTC
- investigating Jul 01, 2026, 07:19 AM UTC
We are currently investigating this issue.
- identified Jul 01, 2026, 07:19 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 01, 2026, 07:28 AM UTC
This incident has been resolved.
Major May 4, 2026 Maintenance page on www.traceparts.com 48m
Started May 04, 2026, 12:08 PM UTC· resolved May 04, 2026, 12:57 PM UTC
- investigating May 04, 2026, 12:08 PM UTC
Because of a slowdown to load the main classification, the www.traceparts.com has been stopped for investigation.
- identified May 04, 2026, 12:14 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 04, 2026, 12:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 04, 2026, 12:57 PM UTC
This incident has been resolved.
Major November 27, 2025 Indicent on www.traceparts.com for the search page 1m
Started Nov 27, 2025, 04:42 PM UTC· resolved Nov 27, 2025, 04:44 PM UTC
- investigating Nov 27, 2025, 04:42 PM UTC
Only for www.traceparts.com, some search pages cannot be loaded but the product pages are still well working.
- identified Nov 27, 2025, 04:43 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 27, 2025, 04:44 PM UTC
This incident has been resolved.
Notice October 27, 2025 Current slowdown on the TraceParts applications 11m
Started Oct 27, 2025, 04:06 PM UTC· resolved Oct 27, 2025, 04:18 PM UTC
- investigating Oct 27, 2025, 04:06 PM UTC
Some slowdowns on our servers could affect TraceParts.com and the EasyLink solutions.
- identified Oct 27, 2025, 04:06 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 27, 2025, 04:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 27, 2025, 04:18 PM UTC
This incident has been resolved.
Major October 10, 2025 An incident on a kernel has impact on all TraceParts solutions. 24m
Started Oct 10, 2025, 05:33 AM UTC· resolved Oct 10, 2025, 05:57 AM UTC
- investigating Oct 10, 2025, 05:33 AM UTC
Since 4:50AM UTC, a TraceParts kernel is slow to answer. It impacts most of the TraceParts solutions.
- resolved Oct 10, 2025, 05:57 AM UTC
This incident has been resolved.
Notice September 9, 2025 Data storage –
Started Sep 09, 2025, 01:45 AM UTC· resolved Sep 09, 2025, 01:45 AM UTC
- resolved Sep 11, 2025, 02:07 PM UTC
Slowdown to access to the data storage
Minor July 22, 2025 Some catalogs cannot be loaded –
Started Jul 22, 2025, 01:00 AM UTC· resolved Jul 22, 2025, 01:00 AM UTC
- resolved Jul 23, 2025, 12:46 PM UTC
A database issue impacts the loading of some catalogs, for some TraceParts solutions only
Minor June 30, 2025 Slowdowns on the TraceParts solutions –
Started Jun 30, 2025, 07:45 AM UTC· resolved Jun 30, 2025, 07:45 AM UTC
- resolved Aug 11, 2025, 01:28 PM UTC
We having slowdowns on the TraceParts API with side effects on www.traceparts.com and all our EasyLink solutions, including the TraceParts API Gateway
Notice May 15, 2025 Slowdowns on www.traceparts.com –
Started May 15, 2025, 08:45 AM UTC· resolved May 15, 2025, 08:45 AM UTC
- resolved Aug 11, 2025, 01:24 PM UTC
Our team is fixing an issue impacting www.traceparts.com.