TraceParts Outage History

TraceParts is up right now

TraceParts had 10 outages in the last 2 years totaling 3h 30m of downtime, averaging 0.4 incidents per month.

There were 10 TraceParts outages since May 15, 2025 totaling 3h 30m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: traceparts.statuspage.io

Major July 21, 2026

Overload on www.traceparts.com

Detected by Pingoru
Jul 21, 2026, 11:44 AM UTC
Resolved
Jul 21, 2026, 01:39 PM UTC
Duration
1h 54m
Timeline · 5 updates
  1. investigating Jul 21, 2026, 11:44 AM UTC

    Our main solution is currently under maintenance because of an overloading.

  2. identified Jul 21, 2026, 12:03 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 21, 2026, 12:03 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 21, 2026, 12:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 21, 2026, 01:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 1, 2026

Short maintenance to restart some services

Detected by Pingoru
Jul 01, 2026, 07:19 AM UTC
Resolved
Jul 01, 2026, 07:28 AM UTC
Duration
8m
Timeline · 3 updates
  1. investigating Jul 01, 2026, 07:19 AM UTC

    We are currently investigating this issue.

  2. identified Jul 01, 2026, 07:19 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 01, 2026, 07:28 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 4, 2026

Maintenance page on www.traceparts.com

Detected by Pingoru
May 04, 2026, 12:08 PM UTC
Resolved
May 04, 2026, 12:57 PM UTC
Duration
48m
Timeline · 4 updates
  1. investigating May 04, 2026, 12:08 PM UTC

    Because of a slowdown to load the main classification, the www.traceparts.com has been stopped for investigation.

  2. identified May 04, 2026, 12:14 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 04, 2026, 12:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 04, 2026, 12:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 27, 2025

Indicent on www.traceparts.com for the search page

Detected by Pingoru
Nov 27, 2025, 04:42 PM UTC
Resolved
Nov 27, 2025, 04:44 PM UTC
Duration
1m
Timeline · 3 updates
  1. investigating Nov 27, 2025, 04:42 PM UTC

    Only for www.traceparts.com, some search pages cannot be loaded but the product pages are still well working.

  2. identified Nov 27, 2025, 04:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 27, 2025, 04:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 27, 2025

Current slowdown on the TraceParts applications

Detected by Pingoru
Oct 27, 2025, 04:06 PM UTC
Resolved
Oct 27, 2025, 04:18 PM UTC
Duration
11m
Timeline · 4 updates
  1. investigating Oct 27, 2025, 04:06 PM UTC

    Some slowdowns on our servers could affect TraceParts.com and the EasyLink solutions.

  2. identified Oct 27, 2025, 04:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 27, 2025, 04:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 27, 2025, 04:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 9, 2025

Data storage

Detected by Pingoru
Sep 09, 2025, 01:45 AM UTC
Resolved
Sep 09, 2025, 01:45 AM UTC
Duration
–
Timeline · 1 update
  1. resolved Sep 11, 2025, 02:07 PM UTC

    Slowdown to access to the data storage

Read the full incident report →

Minor July 22, 2025

Some catalogs cannot be loaded

Detected by Pingoru
Jul 22, 2025, 01:00 AM UTC
Resolved
Jul 22, 2025, 01:00 AM UTC
Duration
–
Timeline · 1 update
  1. resolved Jul 23, 2025, 12:46 PM UTC

    A database issue impacts the loading of some catalogs, for some TraceParts solutions only

Read the full incident report →

Minor June 30, 2025

Slowdowns on the TraceParts solutions

Detected by Pingoru
Jun 30, 2025, 07:45 AM UTC
Resolved
Jun 30, 2025, 07:45 AM UTC
Duration
–
Timeline · 1 update
  1. resolved Aug 11, 2025, 01:28 PM UTC

    We having slowdowns on the TraceParts API with side effects on www.traceparts.com and all our EasyLink solutions, including the TraceParts API Gateway

Read the full incident report →