Touchpoint incident

Hosting Provider down

Major Resolved View vendor source →

Touchpoint experienced a major incident on January 3, 2017, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Jan 03, 2017, 11:51 PM UTC
Resolved
Jan 03, 2017, 11:58 PM UTC
Duration
7m
Detected by Pingoru
Jan 03, 2017, 11:51 PM UTC

Update timeline

  1. identified Jan 03, 2017, 11:51 PM UTC

    Gather Digital's hosting provider, Rackspace, is currently experience performance issues. We hope to be down for only 20 minutes, with our apologies.

  2. resolved Jan 03, 2017, 11:58 PM UTC

    We are back up and running; thanks for your patience.