Touchpoint experienced a minor incident on June 29, 2017, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 29, 2017, 10:50 AM UTC
gatherdigital.com is experiencing issues; we are investigating
- identified Jun 29, 2017, 10:54 AM UTC
Our hosting provider Rackspace is down but is claiming to recover soon. We will determine shortly whether we should fail over to our backup provider or whether Rackspace will return shortly.
- resolved Jun 29, 2017, 12:16 PM UTC
All systems go. We apologize for Rackspace's failure! Failover procedures had been initiated, but seem unnecessary at this time.