Totango Outage History

Totango is up right now

Totango had 28 outages in the last 2 years totaling 9h 57m of downtime — averaging 1.2 incidents per month.

There were 28 Totango outages since June 11, 2024 totaling 9h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.totango.com

Major June 17, 2024

Issue in the Email-to-Touchpoint feature

Detected by Pingoru
Jun 17, 2024, 11:05 AM UTC
Resolved
Jun 17, 2024, 05:44 PM UTC
Duration
6h 39m
Affected: Totango Web ApplicationEmail to Touchpoints
Timeline · 3 updates
  1. investigating Jun 17, 2024, 11:05 AM UTC

    We are currently investigating this issue.

  2. investigating Jun 17, 2024, 12:15 PM UTC

    We are currently investigating an issue in the Email-to-Touchpoint feature.

  3. resolved Jun 17, 2024, 05:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 11, 2024

Long Load Times

Detected by Pingoru
Jun 11, 2024, 08:45 PM UTC
Resolved
Jun 11, 2024, 11:00 PM UTC
Duration
2h 14m
Affected: Totango Web Application
Timeline · 5 updates
  1. investigating Jun 11, 2024, 08:45 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 11, 2024, 08:45 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 11, 2024, 10:26 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 11, 2024, 10:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 11, 2024, 11:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 11, 2024

App Login Unavailable

Detected by Pingoru
Jun 11, 2024, 06:58 PM UTC
Resolved
Jun 11, 2024, 08:01 PM UTC
Duration
1h 3m
Affected: Totango Web Application
Timeline · 4 updates
  1. investigating Jun 11, 2024, 06:58 PM UTC

    We are currently investigating this issue.

  2. identified Jun 11, 2024, 07:09 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 11, 2024, 07:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 11, 2024, 08:01 PM UTC

    This incident has been resolved.

Read the full incident report →