Totango incident

Degraded Performance issues

Major Resolved View vendor source →

Totango experienced a major incident on July 22, 2025 affecting Totango Web Application, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2025, 09:23 AM UTC
Resolved
Jul 22, 2025, 11:44 AM UTC
Duration
2h 20m
Detected by Pingoru
Jul 22, 2025, 09:23 AM UTC

Affected components

Totango Web Application

Update timeline

  1. investigating Jul 22, 2025, 09:23 AM UTC

    We are currently investigating this issue.

  2. investigating Jul 22, 2025, 09:24 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 22, 2025, 11:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 22, 2025, 11:44 AM UTC

    This incident has been resolved.