Tornado Datacenter experienced a notice incident on April 30, 2025 affecting Air Conditioning, lasting 5h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Air Conditioning
Update timeline
- monitoring Apr 30, 2025, 01:15 PM UTC
We have identified a partial outage of the air conditioning at RR.A due to a misbehaving sensor, shutting down one unit. Remaining units and freecooling took over the load. Temperature increased minor, the unit has been reset and is actively cooling again.
- monitoring Apr 30, 2025, 02:58 PM UTC
The unit failed again and we were able to pinpoint the cause, working on a permanent solution.
- resolved Apr 30, 2025, 06:48 PM UTC
The issue has been resolved.