Tornado Datacenter incident

Increased Cold Aisle Supply Temperature

Notice Resolved View vendor source →

Tornado Datacenter experienced a notice incident on June 25, 2025 affecting Air Conditioning, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2025, 04:56 PM UTC
Resolved
Jun 25, 2025, 06:56 PM UTC
Duration
2h
Detected by Pingoru
Jun 25, 2025, 04:56 PM UTC

Affected components

Air Conditioning

Update timeline

  1. monitoring Jun 25, 2025, 04:56 PM UTC

    Dear customers, we're currently experiencing a increased cold aisle temperature due to a simultaneous incident on different air condition units, currently peaking at 27 instead of 25 degrees celsius according to our measurements. The failure has been already resolved and our staff is actively monitoring as well as investigating the issue. Due to the failure, temperature in cold aisle may have been temporary higher due to air condition units causing a thermal unexpected situation with increased supply air temperature.

  2. resolved Jun 25, 2025, 06:56 PM UTC

    Dear Customers, we would like to report temperatures have decreased overall throughout the data hall. We're currently awaiting delivery for 30th June of equipment to increase cooling capacity Room A at 60%. Once the equipment arrives, we will make sure the same is installed directly. Thanks for your understanding.