Tornado Datacenter experienced a notice incident on July 3, 2025 affecting Public Grid Power Supply and Emergency Power Generator and 1 more component, lasting 1h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Public Grid Power SupplyEmergency Power GeneratorUninterruptible Power
Update timeline
- identified Jul 03, 2025, 01:18 PM UTC
We have identified a power outage on L2 being related to a power grid issue. Servers continued being operational through UPS and Generator.
- identified Jul 03, 2025, 01:54 PM UTC
Dear Customers, the issue is still present and we have all cooling units except one running on generator. Temperature should have stabilized already.
- monitoring Jul 03, 2025, 02:57 PM UTC
Emergency Generator is still running and providing power since about 90 minutes.
- resolved Jul 03, 2025, 03:13 PM UTC
The issue is resolved. We still have load transfered on the emergency generator and transferring back in the next 30 minutes.