Torii experienced a critical incident on August 18, 2025 affecting Website and Application Console and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 18, 2025, 05:58 PM UTC
We are currently investigating an issue preventing all users from logging into the Torii web console.
- identified Aug 18, 2025, 06:11 PM UTC
We have identified the issue preventing users from logging into the Torii web console and are currently working on a fix. We will provide further updates as soon as more information becomes available.
- monitoring Aug 18, 2025, 06:14 PM UTC
A fix has been deployed, and users can now log in to the Torii web console. Some users may experience slow performance over the next few minutes as systems stabilize. We are continuing to monitor the situation closely.
- resolved Aug 18, 2025, 06:20 PM UTC
The Torii web console is now fully accessible and operating normally.