Torii incident

Partial Application Console Outage - AWS Service Outage

Major Resolved View vendor source →

Torii experienced a major incident on September 28, 2022 affecting Application Console and API Server, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2022, 05:11 PM UTC
Resolved
Sep 28, 2022, 07:01 PM UTC
Duration
1h 49m
Detected by Pingoru
Sep 28, 2022, 05:11 PM UTC

Affected components

Application ConsoleAPI Server

Update timeline

  1. monitoring Sep 28, 2022, 05:11 PM UTC

    AWS is currently experiencing issues within our region. This is causing Torii to experience a partial outage with our Application Console. We are closely monitoring AWS's status and will continue to provide updates every 30 minutes.

  2. monitoring Sep 28, 2022, 05:11 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Sep 28, 2022, 05:22 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Sep 28, 2022, 05:50 PM UTC

    AWS continues to experience issues within our region. This is causing Torii to experience a partial outage with our Application Console and API Service. We are closely monitoring AWS's status and will continue to provide updates every 30 minutes. Additionally, our team is exploring moving some of the services to another region for mitigation.

  5. monitoring Sep 28, 2022, 06:33 PM UTC

    AWS continues to experience issues within our region. This is causing Torii to experience a partial outage with our Application Console and API Service. We are closely monitoring AWS's status and will continue to provide updates every 30 minutes. Additionally, our team is still exploring moving some of the services to another region for mitigation.

  6. monitoring Sep 28, 2022, 06:51 PM UTC

    Our Dev Team has successfully moved our services to another AWS region and services are slowly coming back online. They continue to monitor closely to ensure everything is working.

  7. resolved Sep 28, 2022, 07:01 PM UTC

    Our Dev Team has successfully moved our services to another AWS region and services are all back online. We will continue to monitor closely.