Topsort incident

Intermittent issues with the reporting api

Minor Resolved View vendor source →

Topsort experienced a minor incident on September 13, 2025 affecting Reporting API, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2025, 09:02 PM UTC
Resolved
Sep 13, 2025, 09:41 PM UTC
Duration
39m
Detected by Pingoru
Sep 13, 2025, 09:02 PM UTC

Affected components

Reporting API

Update timeline

  1. investigating Sep 13, 2025, 09:02 PM UTC

    We have identified minor discrepancies in the reporting api responses. We are investigating.

  2. identified Sep 13, 2025, 09:10 PM UTC

    A fix is in place and we are updating reporting tables that might have been affected

  3. monitoring Sep 13, 2025, 09:36 PM UTC

    The backfills have been done, we are reviewing the data.

  4. resolved Sep 13, 2025, 09:41 PM UTC

    We've verified that the discrepancies have been corrected.