Topsort experienced a minor incident on September 29, 2025 affecting Management Portal - US-East-2, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Management Portal - US-East-2
Update timeline
- investigating Sep 29, 2025, 05:42 PM UTC
We are currently investigating this issue.
- resolved Sep 29, 2025, 06:56 PM UTC
The recent service disruption impacting system availability has been resolved, and all affected functionalities have been fully restored. The root cause was identified. We continue to monitor the system closely to ensure stability and performance. We appreciate the patience and understanding of all impacted users during this event.