Topsort experienced a minor incident on October 1, 2025 affecting Auction Engine API - US-East-2, lasting 3h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 01, 2025, 01:25 PM UTC
The Auctions API service is experiencing intermittent issues. Our engineering team has identified the cause and is actively working on a solution. • Some users may notice temporary interruptions or degraded performance in auction activities. • All other platform services remain fully operational.
- monitoring Oct 01, 2025, 01:57 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 01, 2025, 02:12 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 01, 2025, 04:47 PM UTC
The intermittent connectivity issues with the auction-engine service have been resolved. - The service is now stable and fully operational. - We are continuing to monitor the system to ensure no further disruptions occur.