TOPSIM incident

Cloud teils nicht erreichbar

Major Resolved View vendor source →

TOPSIM experienced a major incident on December 19, 2023 affecting TOPSIM - Cloud, lasting 12h 4m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2023, 07:30 AM UTC
Resolved
Dec 19, 2023, 07:35 PM UTC
Duration
12h 4m
Detected by Pingoru
Dec 19, 2023, 07:30 AM UTC

Affected components

TOPSIM - Cloud

Update timeline

  1. investigating Dec 19, 2023, 09:02 AM UTC

    We are currently investigating this issue.

  2. investigating Dec 19, 2023, 09:03 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 19, 2023, 09:26 AM UTC

    Wir haben einen fehlerhaften Service identifiziert und aus dem System genommen. Die Cloud ist damit wieder erreichbar. Wir prüfen weiterhin die Performance der Cloud.

  4. monitoring Dec 19, 2023, 09:26 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Dec 19, 2023, 07:35 PM UTC

    This incident has been resolved.