Tonkean incident

Intermittent Slowness in the Tonkean App

Notice Resolved View vendor source →

Tonkean experienced a notice incident on September 19, 2023 affecting User Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports) and Workflow Builder and 1 more component, lasting 18h 48m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2023, 04:13 PM UTC
Resolved
Sep 20, 2023, 11:02 AM UTC
Duration
18h 48m
Detected by Pingoru
Sep 19, 2023, 04:13 PM UTC

Affected components

User Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports)Workflow BuilderUser Interface Builder (Forms, Item Interfaces, Workspace Apps, Business Reports)

Update timeline

  1. investigating Sep 19, 2023, 04:13 PM UTC

    We're seeing intermittent slowness in accessing the Tonkean app, through interfaces, forms, workspace apps and module editor. We're investigating the root cause. It should not affect any data coming through Tonkean.

  2. investigating Sep 19, 2023, 04:14 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 20, 2023, 11:01 AM UTC

    We are continuing to investigate this issue.

  4. investigating Sep 20, 2023, 11:02 AM UTC

    We are continuing to investigate this issue.

  5. resolved Sep 20, 2023, 11:02 AM UTC

    This incident has been resolved.