Tonkean incident

Users are unable to access Tonkean

Critical Resolved View vendor source →

Tonkean experienced a critical incident on February 15, 2024 affecting User Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports) and User Interface Builder (Forms, Item Interfaces, Workspace Apps, Business Reports), lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2024, 07:15 PM UTC
Resolved
Feb 15, 2024, 08:28 PM UTC
Duration
1h 12m
Detected by Pingoru
Feb 15, 2024, 07:15 PM UTC

Affected components

User Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports)User Interface Builder (Forms, Item Interfaces, Workspace Apps, Business Reports)

Update timeline

  1. investigating Feb 15, 2024, 07:15 PM UTC

    We are currently investigating the issue.

  2. monitoring Feb 15, 2024, 07:27 PM UTC

    A fix has been implemented and we are currently monitoring the results.

  3. resolved Feb 15, 2024, 08:28 PM UTC

    This incident has been resolved.