Tonkean incident

System Slowness Across Multiple Services

Minor Resolved View vendor source →

Tonkean experienced a minor incident on April 28, 2025 affecting Workflows Runtime and User Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports) and 1 more component, lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2025, 07:29 PM UTC
Resolved
Apr 28, 2025, 09:57 PM UTC
Duration
2h 28m
Detected by Pingoru
Apr 28, 2025, 07:29 PM UTC

Affected components

Workflows RuntimeUser Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports)Workflow BuilderData Sources (Webhooks, Data Collection & Actions)

Update timeline

  1. investigating Apr 28, 2025, 07:29 PM UTC

    We are currently experiencing slowness across several services in our system. Our engineering team is actively investigating the root cause and working to restore optimal performance as quickly as possible. We apologize for the inconvenience and will provide updates as we learn more.

  2. monitoring Apr 28, 2025, 09:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 28, 2025, 09:57 PM UTC

    This incident has been resolved.