Tonkean incident

Infrastructure outage

Critical Resolved View vendor source →

Tonkean experienced a critical incident on November 17, 2023 affecting Workflows Runtime and User Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports) and 1 more component, lasting 2h 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2023, 09:52 PM UTC
Resolved
Nov 18, 2023, 12:02 AM UTC
Duration
2h 10m
Detected by Pingoru
Nov 17, 2023, 09:52 PM UTC

Affected components

Workflows RuntimeUser Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports)Workflow BuilderUser Interface Builder (Forms, Item Interfaces, Workspace Apps, Business Reports)Data Sources (Webhooks, Data Collection & Actions)Communication IntegrationsIdentity Provider IntegrationsWorkflow Runtime History

Update timeline

  1. identified Nov 17, 2023, 09:52 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Nov 17, 2023, 10:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Nov 17, 2023, 10:56 PM UTC

    This incident has been resolved.

  4. resolved Nov 18, 2023, 12:02 AM UTC

    This incident has been resolved.