Tonkean incident

Investigating an issue that the system temporary stopped executing actions

Critical Resolved View vendor source →

Tonkean experienced a critical incident on January 28, 2024 affecting Workflows Runtime and Data Sources (Webhooks, Data Collection & Actions), lasting 3h 23m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2024, 02:30 PM UTC
Resolved
Jan 28, 2024, 05:53 PM UTC
Duration
3h 23m
Detected by Pingoru
Jan 28, 2024, 02:30 PM UTC

Affected components

Workflows RuntimeData Sources (Webhooks, Data Collection & Actions)

Update timeline

  1. investigating Jan 28, 2024, 05:26 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 28, 2024, 05:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 28, 2024, 05:53 PM UTC

    This incident has been resolved.