Tonkean incident

Unexpected Infrastructure Issue

Critical Resolved View vendor source →

Tonkean experienced a critical incident on April 2, 2025 affecting Workflows Runtime and User Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports) and 1 more component, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2025, 10:56 AM UTC
Resolved
Apr 02, 2025, 11:04 AM UTC
Duration
8m
Detected by Pingoru
Apr 02, 2025, 10:56 AM UTC

Affected components

Workflows RuntimeUser Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports)Workflow BuilderUser Interface Builder (Forms, Item Interfaces, Workspace Apps, Business Reports)Identity Provider Integrations

Update timeline

  1. monitoring Apr 02, 2025, 01:44 PM UTC

    We experienced a brief database disruption due to an unexpected update. The issue was identified and resolved within approximately 5 minutes. Systems are now fully operational.

  2. resolved Apr 02, 2025, 01:44 PM UTC

    This incident has been resolved.